Streamline operations in key business areas
You always hear, “Increase efficiency!” But where do you start?
Our team of operational consultants works with you to evaluate the areas of your organization that would benefit most from optimization. Then, we begin improving operations and workflows to drive the greatest value across your business.
We evaluate your plan’s needs in each of the following business areas
Operational governance
Workforce management
Operational readiness
Change management
Enrollment
Claims
Provider & provider data management
Contact center
Configuration
Billing & finance
Training
Learning management
We guide you through process improvements
Once we determine the areas that will deliver the highest value for your health plan, we work with your teams to optimize processes and improve outcomes.
Get even more support
With Catalyst’s business process outsourcing, you can outsource business processes and leave them to a trusted, capable partner. Then, we manage the rest.