Watch this video to learn how health plans are addressing their key pain points of 2022
Presented by Catalyst’s President, Scott Martin
This webinar video is designed to help health plans solve key operational challenges through BPO outsourcing
Agenda:
– Latest trends and data on key operational challenges for health plans in 2022
– Keeping up with leading-edge technology
– Reducing operations costs
– Preventing health issues from escalating
– Building consumer engagement
– Building consumer trust (thru reliable claims systems and call centers)
– Building workforce engagement and resiliency
– Navigating staffing shortages, excessive turnover, and increased wage requirements
– Addressing MLR challenges
Q and A from this webinar
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