Who We Are

As Founder and CEO of Catalyst Solutions, Rachel manages the strategic vision as well as day to day operations of Catalyst, making sure that Catalyst’s standards of quality are not only met but exceeded. In the past 20 years, Catalyst has grown from a local Colorado consulting firm to a large-scale national player in the payer marketplace. Rachel personally ensures that the company and its employees adhere to the core values of Catalyst set forth years ago and that the company maintains its original integrity.

Rachel has won numerous awards including Young Entrepreneur of the Year by the Small Business Administration, as well as yearly recognition from INC Magazine and Colorado Business Magazine.

A native of Southern Missouri, Rachel currently resides in Denver, Colorado working out of the Catalyst headquarters. In her spare time, she enjoys boating, adventure travel, and spending time with her husband and three boys.

Scott Martin is the President of Catalyst Solutions. Scott has over 20 years of healthcare experience with a proven track record in business and growth strategy. He is a trusted partner to c-suite executives, helping them maximize their position in the marketplace while ensuring their plans deliver innovative and high-quality service to members and providers. With a deep understanding of the operational and clinical functions within the healthcare plan, Scott’s experience includes Medical Management, Enrollment, Customer Services, Claims, Billing and Data, and Analytics and Reporting.

Scott has worked with health plans to develop solutions that focus on improving organizational effectiveness, technology integration, defining commercialization strategies, and executing new product launches. Before joining the team at Catalyst, Scott was the Associate Vice President of Business Transformation with TriZetto™/Cognizant™. His practice focused on optimization technology and business practices to improve patient outcomes while reducing the cost of care. Prior to TriZetto™/Cognizant™, Scott was the Chief Information Officer with Kocsis Consulting Group – a consulting firm that focuses on helping healthcare payers with large-scale implementations, process improvement, and training.

Suraya Yahaya serves as Chief Operating Officer and Integrator for the company. In this role, Suraya leads all operating functions of the business and is hyper-focused on creating alignment, efficiency, and scale to deliver world-class customer service.

Suraya brings over 20 years of global experience as an attorney, operational strategist, and transformation leader across a variety of industries. Having worn many hats gives her the unique ability to relate to a variety of customer demands and lead teams, driving measurable results and fiscal responsibility.

Prior to joining Catalyst, Suraya served as GM and COO for companies in the technology, consulting, and services sector, where she was instrumental in transforming and growing organizations to multi-million dollar operations.

Suraya is passionate about giving back and is proud to represent Catalyst’s Core Values in the community and beyond.

As our Vice President of Sales, Marketing and Client Engagement, Joe is responsible for monitoring departmental operations, managing customer relationships and developing the company’s strategic business development goals.  Joe’s focus is identifying Payer/Health Plan business partnerships that would maximize operational processes and performance, drive revenue, and help customers overcome challenges and achieve their growth and profitability goals.

Along with 21 years of healthcare experience, Joe brings successful account sales and management, Payer business process and operational consulting, and 12 years of enterprise Payer analytics, tech and platform experience.  With GE Healthcare, Joe worked with Health Systems on PM, EMR, RCM, clinical and financial analytics, population health, claims administration and disease management.  Joe also brings 14 years of Executive VP, sales and marketing team leadership, Project Management and Implementation, business ownership, strategy, growth and development.

Prior to joining Catalyst, Joe served as VP for several companies in the Healthcare and technology sector, where he played a pivotal role in transforming and growing organizations.

As Vice President of BPO Operations, Scott Shelton is responsible for leading cost-effective, high-performing engagements in Catalyst’s Business Process Outsourcing and Staff Augmentation practices.  In this capacity, Scott has oversight of outsourcing functions inclusive of claims, call center, configuration, member enrollment, provider data services, user acceptance testing and medical management.  Scott is able to leverage his nearly 30 years of healthcare experience and Catalyst’s robust menu of services to enable health plan clients to focus on the more important aspects of healthcare – driving health outcomes and optimizing member experience.

As a proven healthcare operations and services leader, Scott brings data-driven, client-focused solutions and strategic execution to deliver optimization of business processes, primarily through automation, to drive enhanced productivity, effective resource allocation, and cost reduction.

Prior to joining Catalyst in late 2021, Scott served in leadership roles with DST Health Solutions, Centene, Cahaba GBA (a subsidiary of Blue Cross Blue Shield of Alabama), United Healthcare and Blue Cross Blue Shield of Mississippi.

Michael has a background in Human Resources leadership for nearly 20 years, working in various industries.  He leads with a culture-first approach and believes strongly in the People & Culture department as being a team that builds connections and provides excellent service to the employees of the company.  Michael has built multiple HR departments in his career from the ground up and specializes in building and scaling businesses strategically.  Additionally, he has spearheaded efforts to help companies reach Best Places to Work status by focusing on culture and engagement. 

Michael holds a PhD. In Organizational Development and Leadership from the University of Arizona and a Masters in Human Resources Management from the University of Phoenix.  He is certified with SHRM and PCI and is an active member of SHRM in the country.   

In his spare time Michael enjoys music (listening, playing, writing, and going to live events), basketball, and spending time with his wife, 2 kids, dog, and cat in the Denver area. 

Paul leads our IT team and is responsible for ensuring Catalyst’s network, infrastructure and geographically distributed work force are operating securely and efficiently. 

Paul spent several years with hospitals and health insurers early in his career, before transitioning into IT consulting and leadership roles in the mining and process manufacturing industries.   His focus at Catalyst is ensuring we have a resilient and secure IT environment.Paul earned a bachelor’s degree in Business Administration from Columbia College, and an MBA (Technology Management) from University of Phoenix.  He also holds the Project Management Professional (PMP) certification.  Paul and his family live in Denver Colorado area. 

Lon is responsible for the leadership of the client solutions team as well as the oversight of all client relationships for Catalyst Solutions . Through his guidance, Catalyst Solutions solves the complex business challenges of health plans. Lon has over 20-years of experience providing solutions to health plans and health systems including improving revenue integrity, clinical efficiency and efficacy; reducing operational waste, and mitigating adverse outcome risks.

Prior to joining Catalyst, Lon led a number business development charges for several national healthcare organizations including Mercy Virtual Care Center, Relias, Cardinal Health at Home and Healthcare Solutions. He is driven by the desire to listen, identify, and solve the challenges that impede healthcare continuity and growth.

Lon earned a Bachelor of Business Administration from Evangel University, a small Midwest private liberal arts college, graduating with honors. Residing in Southwest Missouri, he enjoys spending time with his wife and children swimming, hiking, traveling, snowmobiling, biking, and other family-oriented activities.

Christine Henderson is Vice President of Operations, servicing the Central Region. Christine has extensive knowledge of health plan operations, new product line setup, business configuration, and readiness. Her background also includes training, solution scalability, and providing a positive ROI. Her experience with analytics, state, and federal compliance, and all things service operations (customer service, claims, UM, etc.) provide her with a strong background to tackle any client’s needs. Client success is at the top of Christine’s mind at all times. She emphasizes their current footprint, while at the same time assisting them in planning for upcoming changes in the industry.

Christine has over 20 years in the healthcare space with escalating roles of responsibility and brings that experience to each project to deliver well above client expectations.

Christine has a Bachelor’s of Science of Finance and Bachelors of Art in Art Education from Colorado State University. She also has her 6 Sigma Green Belt and PMP.

Christine enjoys riding her horses, hiking, biking, throwing pottery in her barn, painting, and just about anything that can be done outside.