Who We Are
Meet the Executive Team
Health Plan Focused Expertise
20+ Years in Business, 185+ Health Plan Clients
For over two decades, Catalyst Solutions has partnered with health plans to provide business process outsourcing and consulting services. Our clients serve all lines of business and range from start-up health plans to the largest payers in the country. Our mission is to help plans improve healthcare outcomes, gain efficiencies, and drive down costs.
As we only work with health plans, our expertise is not only broad, but also deep. We offer solutions spanning the health plan front, middle and back offices; intently focusing on ways to optimize the process, technology, and tools leveraged.
Chief Executive Officer
As Founder and CEO of Catalyst Solutions, Rachel manages the strategic vision as well as day to day operations of Catalyst, making sure that Catalyst’s standards of quality are not only met but exceeded. In the past 20 years, Catalyst has grown from a local Colorado consulting firm to a large-scale national player in the payer marketplace. Rachel personally ensures that the company and its employees adhere to the core values of Catalyst set forth years ago and that the company maintains its original integrity.
Rachel has won numerous awards including Young Entrepreneur of the Year by the Small Business Administration, as well as yearly recognition from INC Magazine and Colorado Business Magazine.
A native of Southern Missouri, Rachel currently resides in Denver, Colorado working out of the Catalyst headquarters. In her spare time, she enjoys boating, adventure travel, and spending time with her husband and three boys.
Scott Martin is the President of Catalyst Solutions. Scott has over 20 years of healthcare experience with a proven track record in business and growth strategy. He is a trusted partner to c-suite executives, helping them maximize their position in the marketplace while ensuring their plans deliver innovative and high-quality service to members and providers. With a deep understanding of the operational and clinical functions within the healthcare plan, Scott’s experience includes Medical Management, Enrollment, Customer Services, Claims, Billing and Data, and Analytics and Reporting.
Scott has worked with health plans to develop solutions that focus on improving organizational effectiveness, technology integration, defining commercialization strategies, and executing new product launches. Before joining the team at Catalyst, Scott was the Associate Vice President of Business Transformation with TriZetto™/Cognizant™. His practice focused on optimization technology and business practices to improve patient outcomes while reducing the cost of care. Prior to TriZetto™/Cognizant™, Scott was the Chief Information Officer with Kocsis Consulting Group – a consulting firm that focuses on helping healthcare payers with large-scale implementations, process improvement, and training.
Chief Operating Officer
Suraya Yahaya serves as Chief Operating Officer and Integrator for the company. In this role, Suraya leads all operating functions of the business and is hyper-focused on creating alignment, efficiency, and scale to deliver world-class customer service.
Suraya brings over 20 years of global experience as an attorney, operational strategist, and transformation leader across a variety of industries. Having worn many hats gives her the unique ability to relate to a variety of customer demands and lead teams, driving measurable results and fiscal responsibility.
Prior to joining Catalyst, Suraya served as GM and COO for companies in the technology, consulting, and services sector, where she was instrumental in transforming and growing organizations to multi-million dollar operations.
Suraya is passionate about giving back and is proud to represent Catalyst’s Core Values in the community and beyond.
Vice President, Operations
Christine Henderson is Vice President of Operations, servicing the Central Region. Christine has extensive knowledge of health plan operations, new product line setup, business configuration, and readiness. Her background also includes training, solution scalability, and providing a positive ROI. Her experience with analytics, state, and federal compliance, and all things service operations (customer service, claims, UM, etc.) provide her with a strong background to tackle any client’s needs. Client’s success is on top of her mind at all times. She emphasizes their current footprint, while at the same time assists them in planning for upcoming changes to in the industry.
Christine has over 20 years in the healthcare space with escalating roles of responsibility and brings that experience to each project to deliver well above client expectations.
Christine has a Bachelor’s of Science of Finance and Bachelors of Art in Art Education from Colorado State University. She also has her 6 Sigma Green Belt and PMP.
Christine enjoys riding her horses, hiking, biking, throwing pottery in her barn, painting, and just about anything that can be done outside.
Vice President, Client Solutions
Lon is responsible for the leadership of the client solutions team as well as the oversight of all client relationships for Catalyst Solutions . Through his guidance, Catalyst Solutions solves the complex business challenges of health plans. Lon has over 20-years of experience providing solutions to health plans and health systems including improving revenue integrity, clinical efficiency and efficacy; reducing operational waste, and mitigating adverse outcome risks.
Prior to joining Catalyst, Lon led a number business development charges for several national healthcare organizations including Mercy Virtual Care Center, Relias, Cardinal Health at Home and Healthcare Solutions. He is driven by the desire to listen, identify, and solve the challenges that impede healthcare continuity and growth.
Lon earned a Bachelor of Business Administration from Evangel University, a small Midwest private liberal arts college, graduating with honors. Residing in Southwest Missouri, he enjoys spending time with his wife and children swimming, hiking, traveling, snowmobiling, biking, and other family-oriented activities.
Vice President, Finance
Joining the company in 2008, Tara Watley currently serves as Vice President of Finance and Operations where she oversees and directs the work of the Finance, Human Resources, Legal, and Operations teams. In this role, Tara and her team keep everything running smoothly behind the scenes, ensuring our client focus and commitment to quality.
Before joining Catalyst, she worked for a CPA firm where she focused on the preparation of corporate and personal tax returns. In her spare time, Tara enjoys spending time with her husband and children.
Vice President, Technical Solutions
George Hislop is Vice President of Technical Consulting at Catalyst Solutions. George partners with Catalyst clients who require expertise in complex core administration systems. A highly skilled and adaptable solutions architect with over 30 years’ experience, his focus is on healthcare payer software, specializing in (but not limited to) Facets™ and its supporting applications. His goal is to partner with health plans to help them enable their business to easily adapt to the changes in the health care industry.
For the last 16 years, George dedicated his career exclusively to healthcare payers, having worked with over 60 of them in total. Before Catalyst, he was the Director of Technical Architecture for TriZetto Group®, where he was integral to over 30 Facets™ projects and recognized as one of the top Facets Architects in the country. For health plans that are looking for a SME with innovative solutions and the ability to solve complex architectural problems, George’s experience, combined with his ability to design business solutions is unmatched.
A Canada native, George received a Bachelor of Commerce degree majoring in Accounting with a minor in Management Science from the University of Calgary. He’s also a Chartered Accountant, providing him with a broad knowledge of business.
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